Forms & brochures

Pet Insurance information brochure

Information about our product options is also available in our pet insurance brochure:

• Bow Wow Meow Pet Insurance brochure

Product Disclosure Statement

for policies issued after 5 December 2018

We recommend you read and understand the relevant Product Disclosure Statement (PDS), Policy Terms and Conditions and Financial Services Guide (FSG) before purchasing cover for your pet:

• Policy booklet for Accident Plus, Peace of Mind and Ultimate Care plans
  
• Policy booklet for Indoor Cat plan

Product Disclosure Statement

for policies issued before 5 December 2018

We recommend you read and understand the relevant Product Disclosure Statement (PDS), Supplementary Product Disclosure Statement (SPDS), Policy Terms and Conditions and Financial Services Guide (FSG) before purchasing cover for your pet:

• Policy booklet (for policies issued prior to 20/11/2018)
• Supplementary Product Disclosure Statement

For existing customers

• Login to our pet portal – to update your policy details and lodge claims online.
• If you prefer to lodge claims or update your details via mail, use the following forms:
  • Download claim form
  • Download direct credit form
    (Please complete this form if you wish to have your claims reimbursements credited into your nominated bank account)
• Download cruciate ligament exam form
  (To be submitted to us within 14 days of the vet’s cruciate examination date for consideration of a waiver of Cruciate Ligament condition waiting period.)
• Download pre-existing waiver form