Forms & brochures

Product Disclosure Statement for policies issued after 5 December 2018

We recommend you read and understand the relevant Product Disclosure Statement (PDS), Policy Terms and Conditions and Financial Services Guide (FSG) before purchasing cover for your pet:

• Policy booklet for Accident Plus, Peace of Mind and Ultimate Care plans
  
• Policy booklet for Indoor Cat plan

Product Disclosure Statement for policies issued before 5 December 2018

We recommend you read and understand the relevant Product Disclosure Statement (PDS), Policy Terms and Conditions and Financial Services Guide (FSG) before purchasing cover for your pet:

• Policy booklet (for policies issued prior to 20/11/2018)

For existing customers

• Login to our pet portal – to update your policy details and lodge claims online.
• If you prefer to lodge claims or update your details via mail, use the following forms:
  • Download claim form
  • Download direct credit form
    (Please complete this form if you wish to have your claims reimbursements credited into your nominated bank account)
• Download cruciate ligament exam form
  (To be submitted to us within 14 days of the vet’s cruciate examination date for consideration of a waiver of Cruciate Ligament condition waiting period.)
• Download pre-existing waiver form

• Find out more about your cover options for dogs and cover options for cats
• Get an instant online quote