Forms & Brochures

"Lots of people talk to animals. Not very many listen, though. That's the problem."- Benjamin Hoff

Much of the information on this site is also available in our information brochure:

Bow Wow Meow Pet Insurance brochure

We recommend you read and understand the following Product Disclosure Statement (PDS), Supplementary Product Disclosure Statement (SPDS) and the Financial Services Guide (FSG) before purchasing cover for your pet:

Policy booklet
(Combined Product Disclosure Statement, Policy Terms and Conditions and Financial Services Guide)
Supplementary Product Disclosure Statement (SPDS1)
Supplementary Product Disclosure Statement (SPDS2)

For Existing Customers:

Login to our Pet Portal – to update your policy details and lodge claims online.
If you prefer to lodge claims or update your details via mail, use the following forms:
- Download claim form
- Download Direct credit form
  (Please complete this form if you wish to have your claims reimbursements credited into your nominated bank account)
Download Cruciate ligament exam form
(To be submitted to us within 14 days of policy commencement date for consideration of a waiver of Cruciate Ligament condition waiting period.)
Download Pre-existing waiver form

Find out more about your policy options
Get an instant online quote

Pet owner feedback & reviews

At just four months old, Melissa & Michael’s Cavoodle, Milo, was diagnosed with a shoulder luxation and required two operations. “We were ecstatic that we made the decision to take out pet insurance. Milo’s operations cost approximately $6,500. Without Bow Wow Meow we most likely would not have been able to have Milo’s operations performed.”
Milo - Shoulder Luxation
Carin & Chris’s Maltese Cross, Jackson, was diagnosed with a Patella Luxation and had to have a knee operation: “We were very fortunate to have pet insurance, as the operation and treatment cost close to $4,000. Bow Wow Meow provided us with prompt, courteous and helpful service and we are very thankful to them for their assistance as it ensured that Jackson could receive the best possible treatment”.
Jackson - Knee Operation
Rachel and Gary’s Scottish Terrier, Stanley had a bone deformity which caused his right leg to grow at a different rate to the rest. "We had only been customers with Bow Wow Meow for a very short period of time when Stanley required this surgery, and we were just amazed that our claim was accepted and processed with a minimum of fuss."
Stanley - Bone Deformity
Mark Potter’s British Bulldog, Diva developed Cherry Eye in each eye. "From the initial online registration to then having to make two separate claims in such a short space of time, I have experienced the full service of your company in relatively quick succession and have to say I have been very impressed firstly with the ease and secondly the speed of these transactions".
Diva - Developed Cherry Eye

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“We were ecstatic that we made the decision to take out pet insurance. Milo’s operations cost approximately $6,500. Without Bow Wow Meow we most likely would not have been able to have Milo’s operations performed.” more

Customer reviews

Terms, conditions, waiting periods and exclusions apply. Bow Wow Meow Pet Insurance issued by the insurer The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard), promoted by Pet Tag Holdings Pty Ltd (Pet Tag Holdings) and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure) (ABN 76 124 601 127; AR 318913). Pet Tag Holdings is an Authorised Representative of PetSure. Pet Tag Holdings will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any – ask PetSure for more details.

Any advice provided is general only, has been prepared without taking in to account your objectives, financial situation or needs and may not be right for you. Consequently, before acting on this information, you should consider the appropriateness of this information having regard to your objectives, financial situation and needs. You should obtain and consider the Product Disclosure Statement (PDS) in deciding whether to acquire or continue to hold, Bow Wow Meow Pet Insurance.

This information is accurate as at November 2017 and is subject to change without notice.

Forms & Brochures

For Existing Customers:

Protect the pets you love.