We are open and here to help, but our phone lines have longer wait times than usual right now. Where possible, we encourage you to use our Pet Portal, available 24/7. If you can’t find what you’re looking for, please select from the options below and use the related form to contact us.
We know that a lot of pet parents are doing it tough at the moment, and our dedicated team is here to help. If you’re in a vulnerable position or are experiencing financial difficulty, please contact us at firstname.lastname@example.org.
Our sales team is still able to assist with sales related enquiries on 1800 668 502 (Mon-Fri 8.30am-8pm AEST) or get an online quote here.
Whilst we’re experiencing some delays due to inevitable service disruptions, our team is working around the clock to provide assistance where it’s needed most. Your patience at this time is very much appreciated.