Compare our pet insurance plans

Award winning cover with more benefits

Our pet insurance plans offer:

  • A range of flexible cover options
  • Generous benefits and inclusions like hip joint surgery cover of up to $7,600 per hip & dental option (depending on which plan you choose)
  • No excess, which means even smaller vet bills are covered
  • Streamlined claims process, with GapOnly® in vet claims processing
  • Complimentary 24/7 VetChat access
  • Optional Routine care (non-insurance benefit) on all plans
  • Product Review Pet Insurance Award Winner for 2018, 2019, 2020, 2021, 2022, 2023 and again for 2024!
  • Above all, we help you provide your pet with the care they deserve when the unexpected happens.


Special: Get your first 2 months free* with promo 2MFREE

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10% discount for multiple pets

Free engraved pet ID tag on sign up3

Customer Satisfaction

21 day cooling off
Life-long cover4
GapOnly® & easy claims

Our pet insurance plans

Frequently asked questions about our policies

Our policies cover vet treatments and surgeries for specified accidental injuries and illnesses ranging from minor problems such as ear infections and bee stings to major conditions such as broken bones, diabetes and cancer. Our Ultimate Care Plan goes one step further and also includes cover for Dental Illness (up to $1,000 per year) and optional Alternative Therapy cover of up to $1,000 per year.

Plus, if you choose the optional Routine care (non-insurance benefit) you can use these benefits to provide your pet with cover towards routine preventative care such as vaccinations, health checks, flea, tick, worm control, teeth cleaning, microchipping, desexing and even council registration fees.

For further details, please refer to our Product Disclosure Statement.

This is the stated percentage of each claim for eligible vet expenses which we reimburse, subject to any applicable benefit limit or sub-limit.

The applicable benefit percentage will be shown on your certificate of insurance.

You can start your pet’s cover from 8 weeks of age and before its 9th birthday on our Indoor Cat Plan, Peace of Mind Plan and Ultimate Care Plan. There is no upper age limit for our Accident Plus plan, so any pet can join no matter how old.

We offer lifetime cover, so once your pet is insured with us we will renew your pet’s policy for life, as long as we continue to offer the product and as long as you continue to renew your policy, without a break, lapse of change in level of cover (subject to the terms and conditions of the policy).

Yes, you can visit any vet (other than yourself) that is licensed to legally practice as a veterinarian in Australia.

Like most insurance policies, we have a few exclusions that apply. These include pregnancy, elective procedures, foods/diet, grooming, behavioural problems and pre-existing conditions that show clinical signs or symptoms before taking out the insurance, or during any applicable waiting period. More information is available in our Policy Booklet, which you can download here.

Yes, provided symptoms or clinical signs of these defects were not present prior to commencing cover, or during the applicable waiting periods.

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2 months free for puppies & kittens!

Congrats on your new bundle of joy

To ensure your precious fur baby is covered from the start, we'd like to offer you 2 months free pet insurance in your first year2.
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Over $3 million in claims paid out each month

We've insured over 160,000 Aussie pets since 2008

97% of claims paid within 5 days

Easy to use online portal
GapOnly® on the spot claiming
Caring & attentive service