Information for vets
Why is pet insurance important?
Statistics show that pet owners who have pet insurance visit their vet more often and spend more on pet care than uninsured pets.
Pet insurance makes sense for both pet parents and veterinary professionals wanting to give the best care, without being hampered by the financial constraints of treatment.
As a specialist pet focussed company, the team at Bow Wow Meow care about the service we give and helping our customers when times are tough. Since our launch in 2008, our pet insurance cover has been embraced by vets and pet owners alike, with over 190,000 policies having been issued.
We have consistently been awarded for our outstanding service and are proud to have been awarded Product Review’s Best Pet Insurance for the last 8 years running, and to have received Canstar’s Most Satisfied Customers Award for the Pet Insurance category for 2024 and 2025!
Bow Wow Meow is proud to have been awarded winner of Canstar’s ‘Most Satisfied Customers’ Award in the Pet Insurance category for both 2024 and 2025!
Bow Wow Meow is proud to have been chosen as Product Review’s Pet Insurance Award Winner every year from 2018 to 2025! This is based on 2,995 independent customer reviews (as at 21/01/2025), with an overall rating of 4.3*
Google Review rating = 4.5* (based on 968 reviews)
Trust Pilot rating = 4.6* (based on 531 reviews)
Bow Wow Meow is proud to have been chosen as Product Review’s Pet Insurance Award Winner every year from 2018 to 2025! This is based on 2,995 independent customer reviews (as at 21/01/2025), with an overall rating of 4.3*
Google Review rating = 4.5* (based on 968 reviews)
Trust Pilot rating = 4.6* (based on 531 reviews)
Bow Wow Meow has been chosen as a winner in the Finder Pet Insurance Awards 2024. Finder’s panel of experts analysed over 140 quotes to award our Ultimate Care Plan the winner of the “Pet Insurance – Value” category.
What is most gratifying for us is that these awards are given based on real reviews from our customers. We are so proud to be able to help so many Aussie pet owners and their fur babies stay happy & healthy.
Why choose Bow Wow Meow?
Bow Wow Meow offers a range of flexible, competitive policy options to suit a range of needs and budget, and is underwritten by Australia’s leading pet health insurer.
Flexible cover with generous benefits
- Our new Nose-to-Tail Cover provides flexible options, covering up to 90% of eligible vet fees and providing up to $30k annual benefit limit⑅.
- Unlike many of our competitors, we have no sub-limits on vet consultations or any specific treatments.
- We do not exclude cover for hereditary conditions (excluding pre-existing conditions).
- Customers can add on optional Booster Care benefit for specified dental conditions and specialised therapies◇ and optional Routine Care non-insurance benefit for vaccinations, health checks and more.
- Customers can apply for any pre-existing excluded conditions to be removed after 18 months of continuous cover and no no signs, symptoms or an abnormality of that condition.
Easy claiming without the hassle
- Our customers have the option to use the vet of their choice.
- We are committed to making pet insurance claiming easy for your customers, and are constantly working on new ways to facilitate this.
- We were one of the first pet insurers on the GapOnly® system and are proud to be offering this valuable service to our customers.
Find out more about becoming a GapOnly® vet.
- Our paperless eClaims service lets vets submit clinical notes and invoices directly to our claims team for quick assessment, so clients can leave the practice knowing their claim is underway. The service integrates easily with RxWorks, ezyVet, CHS Vet and OpenVPMS vet practice management software systems.
- We are focused on providing the best possible service to our insurance customers to ensure they can always afford the best treatment options, and go out of our way to help them during stressful times when their pets are unwell.
Free Puppy Guides and insurance brochures for vets
We can provide you with free brochures and our amazing Puppy Guides to use in your Puppy School and puppy packs.
To order free Puppy Guides and brochures for your clinic, click here
