Get your claims processed on the spot with GapOnly®, which calculates your claim while you’re still at the vet, so you pay only the gap. Learn more.

Bow Wow Meow policyholders can access vet consults via chat or video call 24/7 with a complimentary VetChat consult membership, valued at $199. Learn more.

Get trusted, multi award-winning pet insurance from Product Review’s Pet Insurance Award winners for 2018, 2019, 2020, 2021, 2022, 2023 and again for 2024! Read reviews

Our insurance plans

Peace of Mind
Ultimate Care
Accident Plus
Indoor Cat
Plan coverage
Covers your pet for Specified Accidental Injuries and Illness
Covers your pet for Specified Accidental Injuries and Illness (incl. dental illness benefit)
Covers your pet for specified accidental injuries and a limited range of specified illnesses
Covers your pet for specified conditions
Annual benefit limit
i
$15,000
$20,000
$10,000
$5,000
Benefit percentage
(% of vet bill covered)
i
Choice of 60%, 70% or 80%
80%
80%
80%
Excess
$0 excess
$0 excess
$0 excess
$0 excess
Routine Care (non-insurance benefit)
i
Optional
Optional
Optional
Optional
Dental illness
(annual limit $1,000)
i
$1,000
Alternative therapy
(annual limit $1,000)
i
Option to add $1,000 limit
Eligibility
i
Pets between 8 weeks and 9 years of age when you first apply
Pets between 8 weeks and 9 years of age when you first apply
Pets 8 weeks or older when you first apply
Pets between 8 weeks and 9 years of age when you first apply
Waiting period
Nil for specified accidental injuries, nil for Routine care (non-insurance benefit), 30 days for illness, 6 months for cruciate ligament conditions.#
Nil for specified accidental injuries, nil for Routine care (non-insurance benefit), 30 days for illness and alternative therapy and complementary care items, 6 months for dental illness, 6 months for cruciate ligament conditions.#
Nil for specified accidental injuries, nil for Routine care (non-insurance benefit), 30 days for specified illness items, 6 months for cruciate ligament conditions.#
30 days for stated conditions; 6 months for cancer conditions
Pre-existing condition review
i

Product Features Table Footnotes

1. You may apply for a review of a condition that existed or occurred prior to the commencement date of the first policy period or within an applicable waiting period, if it has been excluded from cover as a pre-existing condition. Whether that is the case will depend on the nature and experience of the condition, and some conditions are eligible for review after an 18-month period – refer to your Policy Booklet for more information, terms and conditions.

Pet insurance for your dog or cat

Over $3 million in claims paid out each month18

We've insured over 160,000 Aussie pets since 2008

Fast & easy claims processing

Easy to use online portal
GapOnly® on the spot claiming
Caring & attentive service


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