About Bow Wow Meow
Helping protect Aussie dogs and cats since 1995
Bow Wow Meow is an Australian-owned business that has been providing services to pet owners since 1995. We began our journey providing personalised pet ID tags, and in 2008 we launched among the first pet insurance offerings in the Australian market.
Since then, more than 200,000 Aussie pet owners have trusted us to help provide their fur babies with the best vet care when they need it.
What makes us different?
We are more than a pet insurance provider, we are pet people too. We know how important your pet is to you, and we never want you to have to make a choice between money and the health of your pet.
When you take out insurance with us we enter a partnership of care with you, and we take that responsibility seriously. When the unexpected happens, our close-knit team is empowered to help you out, and make sure you get the best possible outcome.
We are proud to have been recognised for the outstanding care and support we provide. We are the only pet insurance provider to have won Product Review’s Top Rated Pet Insurance Award for 9 consecutive years, from 2018-2026, and honoured to have received Canstar’s Most Satisfied Customers Award for the Pet Insurance category for both 2024 and 2025!
What is most gratifying for us is that these awards are given based on real reviews and feedback from our customers. We are so proud to be able to help so many Aussie pet owners and their fur babies stay happy and healthy.
Bow Wow Meow is proud to have been awarded winner of Canstar’s ‘Most Satisfied Customers’ Award in the Pet Insurance category for both 2024 and 2025!
Bow Wow Meow has been chosen as a winner in the Finder Pet Insurance Awards 2024. Finder’s panel of experts analysed over 140 quotes to award our Ultimate Care Plan the winner of the “Pet Insurance – Value” category.
People friendly pet insurance
When your pets aren’t well, you want to focus on them. The last thing you need is a stressful claims process. We go out of our way to help you when you need it most.
- Our generous cover gives you more benefits when you need them most, including features like cover for hip joint surgery with no sub-limits.
- We process 88% of claims within a day, upon receiving all required documents.
- Bow Wow Meow is proud to be a founding GapOnly® partner, which gives you access to on-the-spot claiming while you’re still at your vet’s practice, allowing you to only pay the gap.
- Our pet portal allows you to track and manage your claims easily online, and our streamlined claims process saves you the ‘claims run-around’.
- Our customers get complimentary access to myPetPass® – with 24/7 Live Vet care, discounted pet prescription meds plus savings on pet care essentials, and more#!
- We offer optional Booster Care which includes cover for specified dental conditions and specialised therapies including behavioural conditions and physiotherapy.
Discover these and many more reasons to insure with us.

Bow Wow Meow is proud to have been awarded winner of Canstar’s ‘Most Satisfied Customers’ Award in the Pet Insurance category for both 2024 and 2025!
Bow Wow Meow is proud to have been chosen as Product Review’s Pet Insurance Award Winner every year from 2018 to 2025! This is based on 2,995 independent customer reviews (as at 21/01/2025), with an overall rating of 4.3*
Google Review rating = 4.5* (based on 968 reviews)
Trust Pilot rating = 4.6* (based on 531 reviews)
Bow Wow Meow is proud to have been chosen as Product Review’s Pet Insurance Award Winner every year from 2018 to 2025! This is based on 2,995 independent customer reviews (as at 21/01/2025), with an overall rating of 4.3*
Google Review rating = 4.5* (based on 968 reviews)
Trust Pilot rating = 4.6* (based on 531 reviews)
Bow Wow Meow has been chosen as a winner in the Finder Pet Insurance Awards 2024. Finder’s panel of experts analysed over 140 quotes to award our Ultimate Care Plan the winner of the “Pet Insurance – Value” category.
