Discover our new Nose-to-Tail Cover

Flexible cover for your dog or cat.

We’ve introduced our new Nose-to-Tail Cover for accidents and illnesses, with the freedom to have it your own way. Flexible features to please even the fussiest pets and your budget. 

Freedom to choose:

  • Up to $10k, $20k or $30k benefit limit option.
  • Up to 70%, 80% or 90% of your eligible vet bills back.
  • Annual excess options for more control over your premium and out-of-pocket expenses.


Plus so much more:

  • Zero sub-limits. More benefits when you need them.
  • GapOnly®ready. Eligible claims are paid on the spot.
  • myPetPassTM– your ticket to extra pet perks including Live Vet, complimentary 24/7 online vet care#.
  • Booster Care optional benefit with up to $2k per year for specified dental conditions and specialised therapies including behavioural therapies and physiotherapy.
  • Routine Care optional non-insurance benefit for vaccinations, health checks and more.

Explore all your options and get a quote.

 

Special: Get your first 2 months free* with promo 2MFREE

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10% discount for multiple pets1

Free engraved pet ID tag on sign up3

Customer Satisfaction

21 day cooling off
Easy to use Pet Portal
GapOnly® in vet claims

Frequently asked questions about our policies

Our policies cover vet treatments and surgeries for specified accidental injuries and illnesses ranging from minor problems such as ear infections and bee stings to major conditions such as broken bones, diabetes and cancer. Our Ultimate Care Plan goes one step further and also includes cover for Dental Illness (up to $1,000 per year) and optional Alternative Therapy cover of up to $1,000 per year.

Plus, if you choose the optional Routine care (non-insurance benefit) you can use these benefits to provide your pet with cover towards routine preventative care such as vaccinations, health checks, flea, tick, worm control, teeth cleaning, microchipping, desexing and even council registration fees.

For further details, please refer to our Product Disclosure Statement.

This is the stated percentage of each claim for eligible vet expenses which we reimburse, subject to any applicable benefit limit or sub-limit.

The applicable benefit percentage will be shown on your certificate of insurance.

You can start your pet’s cover from 8 weeks of age and before its 9th birthday on our Indoor Cat Plan, Peace of Mind Plan and Ultimate Care Plan. There is no upper age limit for our Accident Plus plan, so any pet can join no matter how old.

We offer lifetime cover, so once your pet is insured with us we will renew your pet’s policy for life, as long as we continue to offer the product and as long as you continue to renew your policy, without a break, lapse of change in level of cover (subject to the terms and conditions of the policy).

Yes, you can visit any vet (other than yourself) that is licensed to legally practice as a veterinarian in Australia.

Like most insurance policies, we have a few exclusions that apply. These include pregnancy, elective procedures, foods/diet, grooming, behavioural problems and pre-existing conditions that show clinical signs or symptoms before taking out the insurance, or during any applicable waiting period. More information is available in our Policy Booklet, which you can download here.

Yes, provided symptoms or clinical signs of these defects were not present prior to commencing cover, or during the applicable waiting periods.

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2 months free for puppies & kittens!

Congrats on your new bundle of joy

To ensure your precious fur baby is covered from the start, we'd like to offer you 2 months free pet insurance in your first year2.
Get a quick quote

Over $3 million in claims paid out each month18

We've insured over 170,000 Aussie pets since 2008

Fast & easy claims processing

Easy to use online portal
GapOnly® on the spot claiming
Caring & attentive service