26.04.23

Is Pet Insurance Worth It?

Many pet owners deliberate whether it is worth getting pet insurance. Over the past decade, pet insurance has grown hugely in popularity, but even so, many dog and cat owners find it difficult to decide if they should take out pet insurance for their pet.

When your pet is happy and healthy, it is hard to foresee a time when things might go awry. But speak to any pet owner whose pet has undergone a serious accident or illness and they will usually mention the huge financial expense required to get their pet back to good health.

In fact, vet treatment is getting increasingly expensive and accidents and illnesses occur frequently among pets, especially in the early and later years. We know that most pets visit the vet at least a couple of times a year, and that vet bills for major surgery or illnesses often add up to thousands of dollars.

The cost of vet care

To calculate if pet insurance is worthwhile, it is important to be aware just how much treatment for pet health conditions can cost. Statistics provided by the Australian Veterinary Association show that the amount spent on our pets has ballooned over the last decade as better vet treatment options have become available, and there are no signs of this slowing.

The 2022 Pet Survey Report indicates that Australians spent more than $33 billion on pet products and services in 2022. Veterinary services accounted for 14% of this spend, equating to more than $4.7 billion annually -an increase of more than 80% since the previous survey in 2019. This places veterinary services as the second largest category of on-going expenditure, with pet food in first position, according to the survey participants.

According to the survey, the proportion of dogs visiting the vet remained steady at 84%, with the annual vet bill increasing from an average of $546 in 2019 to $1,220 in 2022. Around 69% of cats pay a visit to the vet each year, with an annual spend of around $936 in 2022, up from $371 in 2019.

Dog and cat owners who visit the vet are going multiple times a year – averaging 2.1 visits per dog and 1.9 per cat. The most common reasons tended to be check-ups and vaccinations, followed by eye, ear and skin conditions, de-sexing and dentistry.

So, how do you assess if pet insurance is worth it for you? The first thing that can help is to get an understanding of the costs you could incur if your pet becomes ill or injured. Below are tables that illustrate the average and maximum veterinary costs for the most common health conditions for dogs and cats (data from the Australian Pet Health Monitor 2022).

 

Cost of top 5 health conditions for dogs in 2021

Condition Average Cost Maximum Cost
Allergic skin diseases $713 $17,720
Osteoarthritis (Arthritis) $614 $9,758
Ear Infections $361 $14,629
Cruciate Ligament Disease $3,817 $26,894
Diarrhoea $424 $15,971

 

Cost of top 5 health conditions for cats in 2021

Condition Average Cost Maximum Cost
Feline Lower Urinary Tract Disease $1.638 $47,693
Vomiting $592 $10,784
Diarrhoea $443 $6,904
Hyperthyroidism $1.069 $4,768
Osteoarthritis (arthritis) $508 $5,524

 

Average pet insurance costs

When calculating whether pet insurance is worth it for your pet, it is important to understand what the overall costs of pet insurance will be over time, as your pet ages. Pet Insurance premiums are risk graded against many factors including the age and breed of the pet.

As an illustration, in 2022 the average cost of treatment for skin allergies in dogs was $520, and $706 for dental disease. In cats, the average cost of treatment for Feline Urinary Tract Disease (FLUTD) was $1,330 and for dental disease the average cost of treatment was $815. (Source: PetSure Pet Health Monitor 2023)

Team of veterinarians

The table below illustrates the average pet insurance premiums for these same breeds of cat and dog in other age brackets. However, to get a truly accurate idea of the cost for your pet’s particular breed and age. However, to get a truly accurate idea, we recommend that you take a minute to get a pet insurance quote.

 

Average Bow Wow Meow Pet Insurance premiums for a Maltese Cross dog*:

Age of Dog Accident Plus plan Peace of Mind plan
(Accident + Illness)
Under 2 yrs $287 per annum $618 per annum
2-5 yrs $392 per annum $810 per annum
6-9 yrs $480 per annum $1068 per annum
*As at October 2022, excludes Ultimate Care plan

Average Bow Wow Meow Pet Insurance premiums for a Domestic Shorthair Cat*:

Age of Cat Accident Plus plan Peace of Mind plan
(Accident + Illness)
Under 2 yrs $279 per annum $433 per annum
2-5 yrs $334 per annum $512 per annum
6-9 yrs $248 per annum $708 per annum
*As at October 2022, excludes Ultimate Care plan 


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Pros and cons of pet insurance

As you can see from the veterinary costs for the top 5 conditions affecting dogs and cats provided in the tables above, pet insurance claims can vary quite substantially depending on the type of accident or illness and its severity.

A starting point when considering whether pet insurance is worth it would be to ask yourself if you could afford bills like these at the time they arise, and if not, what would you do? Would you compromise the standard of care your pet receives because of financial constraints? We have heard many stories of pet owners choosing to going into debt to finance their pet’s medical bills or having to choose between money and the life of their pet.

Pet insurance provides a mechanism to level out your vet expenditure over your pet’s lifetime and reduce the risk of having to pay a huge vet bill in one lump sum.

As with most things in life, there are trade-offs, and pet insurance is no different. To help you weigh up whether pet insurance is worth it for your cat or your dog – and for you as their owner – we have put together a list of the pros and cons of pet insurance to help you make an informed decision. It is important to understand all the relevant factors, and to consider which Pet Insurance Policy is right for your circumstances by reading the Product Disclosure Statement. We hope this information helps you answer the question, “Should I get pet insurance?”

Pros of pet insurance

  • Save money: A serious injury or illness can leave you many thousands of dollars out of pocket, but having pet insurance could save you from having to fund this. With pet insurance, large vet bills that ordinarily wouldn’t be in your budget can now be managed. And with GapOnly® claiming, you only have to pay the gap between your vet bill and your pet insurance benefit for eligible claims, so you don’t have to fork out as much up front.
  • It is a form of budgeting: It is often difficult to discipline yourself to put aside money for pet emergencies. Pet insurance premiums are a way to force yourself to do this so that most of the risk is transferred to the insurer.
  • Give them the treatment they need and deserve: When your pet is insured, you no longer need to choose the least expensive treatment option instead of the treatment they really need. Rather, you can have the comfort knowing you will be covered for the eligible vet treatment which best addresses their needs.
  • Peace of mind: It is highly stressful when something happens to your beloved pet. Wondering how much the vet bill will be or how you are going to afford it does not help, but with pet insurance, you can rest easy knowing that your large eligible vet bills will be taken care of. Pet insurance alleviates that stress so you can focus on what matters and how to help your sick or injured pet get through it.

Simply put, having pet insurance helps you to be the best pet parent you can be. Why? Because it allows you to get them the treatment they need so you can focus on looking after them when they aren’t well, rather than the cost of the their treatment.

Cons of pet insurance

  • Pet Insurance does not cover everything: It is simply not feasible for insurers to cover every potential situation that could happen to your dog or cat – this would cause pet insurance premiums to sky rocket and make it inaccessible to the majority of pet owners. Therefore, insurance policies typically have exclusions so that risk can be better managed. For example, most pet insurance policies in Australia do not cover dental work. There are also usually exclusions relating to declared pandemic diseases, voluntary euthanasia, pregnancy, elective or cosmetic procedures and pre-existing conditions (see below).
  • You may be required to pay up front: Pet owners may need to wait some time until their claim is settled by their pet insurance company. However, Bow Wow Meow pays out more than 85%-95% of eligible claims within 5-10 working days from receipt of all supporting documentation, which means the money will be back in your account soon. We also provide GapOnly®  claiming at participating vet clinics, meaning you only have to pay your portion and not the full amount up front.
  • There is a usually a co-payment and sometimes an excess: Bow Wow Meow’s Peace of Mind plan covers either 60%, 70% or 80% of eligible veterinary expenses, depending on which percentage you elect when taking out your policy. This means that the policy holder will need to cover the remaining 20%, 30% or 40%. Note that there is no excess to pay on all of Bow Wow Meow’s current policies, so you can safely claim for even the smallest vet bills.
  • Some conditions have sub-limits: Besides the overall annual policy benefit limit, policies usually also have sub-limits for certain items. For example, our policies have an annual sub limit of $2,600 or $3,200 (depending on the plan) for cruciate ligament claims.
  •  Limited options if they do not have a policy before they turn 9 years old: Once a pet is over 9 years of age, if you want to take out a new policy, you will only be able to get Accident Cover, and not Illness Cover or Indoor Cat Cover. If you would like to ensure that your pet has full health cover in their senior years (over the age of 9 years), you should commence that policy before they reach their 9th birthday and continue to renew your policy in accordance with the applicable terms and conditions.
  • Pre-existing conditions are excluded from cover:
    • If your pet has had or currently has a condition that requires treatment and you decide to take out pet insurance, that condition will be excluded from cover.
    • In addition, if your pet develops or shows any symptoms or signs of a condition that required treatment prior to you taking out Pet Insurance or within the applicable waiting period of your policy, it is also classified as a pre-existing condition.  It is therefore important to understand the waiting period implications.
    • On the other hand, if you insure your pet from a young age, certain conditions may not be excluded as pre-existing conditions.
    • Note that Bow Wow Meow does have an option in our policies which allows you to apply for a pre-existing condition review to remove the pre-existing condition, provided your pet has had continuous cover for 18 months and no signs of that condition have appeared during the 18-month period.

 

Pet insurance vs. self-funding

We sometimes hear people say that it would make more sense to put a fixed amount away each month as part of a savings plan to pay for unexpected vet bills should they arise. This does seem like a viable way to avoid paying pet insurance premiums, so why not take on the risk oneself? Although well intentioned, this savings account option does not mitigate the risk the same way that pet insurance does. Let’s run through a few scenarios.

Let’s assume you decide you are disciplined enough to put away $60 per month in case something happens to your dog ‘Max’. After five months, your fund is worth $300. However, while taking Max out for a walk, he tears his cruciate ligament and the vet advises that the repair will cost $3,800. Now what?* (*This is an example only. Not all conditions and treatment will be covered. Refer to the Product Disclosure Statement for details of Bow Wow Meow Pet Insurance cover.)

veterinarian with clients and french bulldog

 

Ok, I hear you say, the chances of this happening within the first five months are slim. But, from our claims statistics, we know that if your dog is a puppy, the risk of health issues and particularly accidents, is higher than that of more mature dogs. Puppies are curious and accidents happen frequently.

Let’s look at another scenario. Max has been perfectly happy and nothing has happened over the first three years of his life. You have saved $2,160 over this period plus a little in interest. You are outside chatting to the neighbour and Max is sniffing around outside. Suddenly there is a yelp and Max has sustained two bite wounds; one to the neck and one to his back leg. The vet’s bill totals $1,700 – you think that’s okay, you have over $2,000 in your fund so this is covered! However, the leg wound becomes infected and there is another $500 to pay the following month. Your fund is suddenly back down to zero.^ 

By this stage you may be feeling a little anxious as there is now little or nothing left in your fund. However, although there are interest charges to consider, you may still be able to borrow money to pay for an operation or a large vet bill if the need arises. The problem is that this still doesn’t mitigate the risk of anything else happening in the near future and it doesn’t exactly offer you peace of mind.

The difficulties of budgeting for chronic conditions

Chronic, or ongoing conditions, are very common for cats and dogs. The good news is that, with advances in vet care, there are many more treatment options available nowadays. However, many forms of treatment are very expensive and require regular ongoing medication.

If your pet develops a chronic condition, whether cancer, diabetes or even a skin condition requiring ongoing treatments, your pet insurance may cover the cost up to the annual limit (excluding sub-limits – see Product Disclosure Statement for details) every year for the life of the pet, provided we continue to offer the product, and you continue to renew your policy each year and subject to the terms and conditions.Please note, pre-existing conditions will not be covered.

When it comes to managing chronic conditions, there is no doubt that pet insurance is worth it.  However, if you use a self-funding option, there is simply no way to prepare your fund for an eventuality like this, and any chronic condition can end up being a significant expense over many years. If your pet is over nine years of age, the risk of falling ill also increases and budgeting for an older pet becomes extremely challenging.

In summary                                      

So, is pet insurance worth it? There have been several surveys conducted amongst pet owners asking how much they would spend to save their pet, if they were ill or injured. The majority answer that they would be willing to spend any amount needed. However, vets tell us that when some pet owners are faced with the treatment options at varying costs, they may choose the least expensive or most affordable treatment, with compromised outcomes. For example, in the case of a cruciate ligament issue, the owner may choose to not go ahead with surgery and select a cheaper form of treatment, leaving the dog with a limp. Clearly this is not ideal for either the pet or the owner.

For those pet owners who would be happy with an outcome such as this, or would be prepared to euthanise their pet if it got seriously ill, pet insurance might not be necessary. However, for most us, who love our pets as part of the family and want to give them the best treatment available always, pet insurance can provide peace of mind for relatively little cost. Many pet owners look back after an accident or illness has occurred and say that pet insurance would have been great to have. However, by this stage, it is too late to cover that bill.

Nowadays, pets are considered part of the family. Unfortunately, it is common for our furry family members to land up at an emergency clinic or speciality hospital at least once in their lifetime. Only ten to twenty years ago, many of the current veterinary procedures and treatments were not available and many pets were euthanised. With the pace of technology and the resultant advances in veterinary care that we see today, pet owners are now able to provide their pets with highly specialised, quality vet care.

However, the costs of delivering better healthcare to our pets are continuously increasing. The specialisation of veterinary care in the future will provide us with even more options and even better outcomes…. and greater costs. A good question to ask yourself is this, “Would you be willing to spend upwards of $4,000 to treat your furry family member?”. If you have answered yes, but at the same time, you are concerned about affordability, it is highly likely that pet insurance is a worthwhile and viable option for you.

Pet insurance provides the ability to budget for any unforeseen risks and bridges the gap between increasing vet costs and the provision of good healthcare… whilst creating peace of mind at the same time. Premiums can be adjusted depending on the policy, annual benefits, co-payments and per condition excess that you choose. Many pet owners are now saying yes to pet insurance, your pets are worth it!


 

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^This is an example only. Not all conditions and treatment will be covered. Refer to the Product Disclosure Statement for details of Bow Wow Meow Pet Insurance cover.

*Please note, any pet insurance advice provided is general only. Refer to the applicable Product Disclosure Statement for details of Bow Wow Meow Pet Insurance cover.

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