Cat Insurance – Pet Insurance claims for cats

Why insuring your cat is a good idea 

The general consensus is that owning a cat is a lot cheaper than owning a dog. While this may be true, there are many potential hidden costs that come with cat ownership too. Budgeting for toys, cat food and flea medication is all very well, but what is harder to prepare for is the often unforeseen costs that will arise, mostly concerning your cat’s health.

While it’s expected that each cat will need some degree of veterinary care at some point throughout their lives, it is difficult to account for the more serious illnesses that can, and commonly do develop in cats as they mature. Although it’s true that dogs will (on average) cost more to care for over their lifetime, cats with serious health conditions will cost a substantial amount of money to care for too.

Cats do tend to have fewer veterinary visits overall, but when they do have an accident or contract illness, treatments can still run into thousands of dollars.


Outdoor cats are more at risk when it comes to health concerns simply because they are exposed to more. They encounter other animals, different insects and different foods or substances. They also tend to climb in places that are not as safe as being indoor and they can potentially end up near roads.

Having said that, this does not mitigate all the risk for indoor cats. Accidents can happen indoors and being indoors does not provide protection from common cat health issues.

The most commonly claimed for health issues for cats include the following (based on our pet insurance data):

  1. Wounds
  2. Kidney disorder
  3. Vomiting
  4. Diabetes
  5. Abscess-bite
  6. Diarrhoea
  7. Urinary tract disease
  8. Viral infections
  9. Mass lesions

Other common health conditions include cystitis, cancer, thyroid disease and heart disease.

Since cats are more sedentary by nature and can be good at hiding symptoms (compared to their canine counterparts) it is often difficult to pick up if that something may be wrong. Often, if left too long without going to a vet, their condition can deteriorate, and you may be left with a very ill cat that requires expensive vet care.

Why is cat insurance important?

Since there is no Medicare for cats it is often difficult to fund large veterinary fees if an unforeseen event occurs, particularly when it is a serious accident or illness that can end up costing thousands. Pet insurance is an affordable way for owners to plan ahead for unexpected veterinary expenses. This is usually why owners choose to insure their cats as the other alternative is not a pleasant one (the only reason pet owners choose euthanasia is if there is really no way to treat your cat or if the cost is not affordable for the pet owner).

As you can see from the below table, some claims relating to cats are very significant, with the highest claim being a hefty $11,900 for a traumatic injury. Other claims such as cancer and autoimmune illnesses were also very costly (particularly when you consider that these are chronic illnesses).


Below are some of the highest claims that Bow Wow Meow has paid out for cats*: 

Accident / Illness description Claim amount
Traumatic Injury $11,900.00
Autoimmune Neuromuscular Disease $10,543.72
Traumatic Injury $9,655.96
Immune mediated polyarthritis $9,079.46
Intervertebral Disc Disease $9,041.09
Sarcoma (Tumour) $8,983.92
Adenocarcinoma (Type of Cancer) $8,966.47
Intestinal Obstruction $8,165.44
Fracture of the Pelvis  $8,000.00
Constipation  $7,897.80

*Based on claims for felines between Nov 2013 and July 2018


Kitten Insurance vs. Insurance for Older Cats 

If you are a new kitten owner that is contemplating pet insurance, know that the best time to obtain pet insurance is when they are young and have no pre-existing conditions. If there are already existing health conditions (prior to getting a policy or within the 30 day waiting period), it will be excluded from cover. The only way to waive this condition is to apply for a pre-existing condition waiver, provided your cat has 18 months of continuous cover and has seen no signs of that condition throughout the 18 month period. Kittens can be covered from 8 weeks of age and they usually do not have any pre-existing conditions at this time so it is definitely a favourable time to get pet insurance. The average premium for a cat that is under 1 yr in age is around $360 p.a (this is an average and your cat’s premium will also depend on other factors).


If you apply for pet insurance when your cat is older than 8 yrs of age, you will only be eligible for Accident Only cover and you will not be able to obtain illness cover. You can get Accident and Illness cover for your cat before its 8th birthday (excluding pre-existing conditions), however, you will find that premiums at this level are more expensive as this is a high risk time when it comes to the likelihood of becoming ill.  The average premium for cat that is between 9 and 10 yrs old is $586 p.a. (this is an average and your cat’s premium will also depend on other factors).


Average premium for cats in each age group

As per the graph below, it is interesting to note that the average premium for cats do not increase significantly throughout their life. It remains under $500 p.a. for the the first 5 years and then creeps up each year with the average premium for cats over the age of 11 yrs coming in at $654 p.a. Again, this is an average and it is important to know that individual premiums are affected by claims, postcode, breed and other variables.


Average premiums taken from the Bow Wow Meow book for cats, up until 30 May 2019.


While the cost of caring for a cat with illness can be expensive, especially once you consider the amount you’ll be spending on other items such as food, flea medication and kitty litter, having a healthy and happy cat at home can be a very rewarding experience. The best thing you can do is know what costs could be around the corner in order to prepare for if your cat does become sick—you’ll most likely need a number of vet visits, maybe even a surgery and ongoing medications. These costs can often be too expensive for people to afford. If in doubt, the best way to prepare for any illnesses your cat may develop is to organise cat health insurance. Many an owner can attest to just how life-saving cat insurance can be.


Cat Insurance Infographic


    Pet Insurance reviews from cat owners

I would like to say a big thank you to Bow Wow Meow Pet Insurance who have been nothing but helpful after my cat Summer fractured her thoracic limb. Poor Summer was hit by a car - something that I never thought would happen. She managed to make her way home thankfully, as it could have been much worse. The saying goes "Cats have 9 lives" and they always land on their feet, so I find most cat owners don’t think about these things happening to their cats. Summer was limping and we took her straight to the vet. After multiple x-rays we found out her thoracic limb was fractured and potentially surgery would be involved depending on how bad the fracture was she may have had to have her leg amputated. Hearing this broke me. I’m sure any pet owner can understand the stress that me and my family went through, as pets are just like members of the family. Luckily Summer’s fracture didn’t require surgery. She was required to be enclosed for 6 - 8 weeks and was given pain killers. Thankfully Summer has made a full recovery thanks to the fantastic vets that took care of her. Thank you, Bow Wow Meow, for making the claims process for summer an absolute breeze. The claim was sent through by our vet and within 5 days our claim was paid. The process is so easy, and they have an online portal where you can see how your claim is going. Not many people think about these things with cats and then when it happens not only are you stressed about your pet but also about veterinary bills which can be quite costly. Luckily Bow Wow Meow paid our claim almost instantly, meaning we were not out of pocket for long. The process was quick and easy. I can’t recommend them enough. The premium is affordable, and both my cat and dog are insured with Bow Wow Meow Pet Insurance. Realistically what I pay for Pet Insurance I spend on coffee per week. If I had not had Pet Insurance, I would have been at the least $2,000 out of pocket. Thank you again Bow Wow Meow, now Summer is back to her old self and hanging out with her sister Cleo.
Gorgeous cat Summer was in a car accident which fractured her thoracic vertebrae. After initially being told her leg may need to be amputated, she recovered fully after being enclosed for 6-8 weeks. Her mum is so grateful that she had insurance for Summer and was able to claim almost $2,000 back quickly and easily.
Our wonderful cat Lily was diagnosed with kidney stones at the age of seven. She went from being a perfectly healthy cat to a very sick cat overnight. She had to have major surgery to insert a SUB device which required her to be in ICU for a week. The stress of having a critically ill cat was made easier knowing that she had insurance. Our vet submitted the claims to Bow Wow Meow on our behalf and our claim was paid out very quickly.
Poor Lily was in ICU for a week after she suddenly became very sick with kidney stones and had to undergo major surgery.
*Please note, any pet insurance advice provided is general only. Refer to the applicable Product Disclosure Statement for details of Bow Wow Meow Pet Insurance cover.

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